Privacy Policy

Libre Solution is an open-source-first IT consulting firm operating from The Fifth Settlement, Cairo, Egypt. This policy covers information collected through this website, including its English and Arabic language versions. For any question about this policy, contact us using the details in the final section.

When you submit our consultation form we collect the information you enter: your name, company, phone number, email address, and the message you write. We also capture the language you used and basic technical submission data (such as the page you submitted from and your device type) to help us respond effectively.

We use the information you provide to respond to your enquiry, prepare a free, no-obligation assessment, and follow up by email, phone, or WhatsApp as appropriate. We do not use your information for marketing you did not ask for, and we will not contact you about unrelated offers.

Like most websites, we automatically collect limited technical data — your IP address, browser type, pages visited, and time of visit. We use Google Analytics (GA4) to understand how visitors use the site so we can improve it. Google Analytics uses cookies or similar technologies; you can review Google's practices and opt out through Google's available settings.

We never sell your personal information. We share information only with the limited set of service providers required to operate this website and respond to leads — for example our hosting provider, email services, and Cloudflare Turnstile, which we use to protect the consultation form from abuse. These providers process data only on our instructions.

We keep enquiry data only as long as needed to serve you and to meet legitimate business record-keeping needs, after which it is deleted or anonymised. We apply reasonable technical and organisational measures, including encrypted sessions and access controls, to protect your data.

Depending on where you are, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us using the details in the final section. We will respond within a reasonable time.

This website uses Cloudflare Turnstile to verify that consultations are submitted by a person rather than automated software, and Google Analytics to produce aggregate audience reports. Both are operated by their respective providers and are subject to their own privacy policies. We do not send lead message contents or other sensitive personal information to analytics tools.

We may update this policy from time to time to reflect legal requirements or changes in how we operate. The 'Last updated' date at the top of this page will be revised accordingly, and material changes will be highlighted on the website.

For any privacy question or request you can reach us by email at info@libresolution.com, by phone at +20 112 225 2991, or through WhatsApp.